Help Center

Alright? Welcome to the Magic Dream Help Centre. We're here to help with any questions you've got.

1. Product Information

Q: What exactly is Majestic Eagles? A: It's a top-notch vape liquid (e-liquid) that contains a blend of CBD and CBG. It's designed to support relaxation, help with stress, and promote better sleep. It's sold as a food supplement.

Q: Is this product legal in the UK? A: Yep, 100% legal in the United Kingdom. We follow all UK laws properly. Our product contains 0.0% THC (completely THC-free), so no worries there.

Q: Will I get "high" from using this? A: No, not a chance. Our product is 100% THC-free. THC is the psychoactive part of cannabis that causes a "high". Our CBD and CBG products are non-intoxicating and are purely for wellness.

Q: What's the difference between CBD and CBG? A: Good question. They're both valuable compounds from the hemp plant. CBD (Cannabidiol) is well-known for its calming and relaxing properties. CBG (Cannabigerol) is another compound that helps support focus and a healthy inflammatory response. We blend them together to get the full "entourage effect" – basically, they work better as a team.

Q: What does 80/20 PG/VG mean? A: That's the technical mix of the e-liquid. It means it's 80% Propylene Glycol (PG) and 20% Vegetable Glycerin (VG). This ratio is well-known for delivering a proper, clear flavour and a smooth vaping experience.

Q: Where is the product made? A: We're proud to say our products are manufactured in the USA in top-quality facilities that use 100% organic and sustainable farms.

2. Shipping & Orders

Q: Where do you ship to? A: Right now, we ship to all addresses within the United Kingdom (UK) and the European Union (EU).

Q: How long will my order take to arrive? A: (You need to put your shipping policy times here) Example: "Standard UK delivery usually takes about 2-3 working days. We're pretty quick."

Q: How much does shipping cost? A: (You need to put your shipping rates here) Example: "We offer standard UK shipping for £4.99. If you spend over £50, the shipping is on us (it's free)."

Q: How can I track my order? A: Course you can. As soon as your order is shipped, we'll ping you an email with a tracking number and a link to follow your parcel.

3. Usage & Safety

Q: How do I use this product? A: This one's important: This product is designed for use in vape devices only. Do not swallow it or use it as an oral tincture (under the tongue). Please follow the instructions for your specific vape device.

Q: Is there an age limit to buy? A: Yes. You must be 18 years or older to purchase or use any of our products. We are required by law to verify your age on-site and at checkout.

Q: Can I use this if I'm on other medication? A: Right, listen up (Legal Bit): Our products are not medicine and are not intended to cure any disease. If you are taking any prescription medication or have a pre-existing health condition, you must speak to your doctor or GP first before using any new CBD or CBG products. Better safe than sorry.

4. Account & Returns

Q: How do I log into my account? A: We use a secure, password-less login system. When you want to log in, we'll just send a one-time, secret code to your registered email address to prove it's you. Easy.

Q: What is your returns policy? A: (This must match what you wrote in your "Terms & Policies" page) Example: "Due to the nature of the product, we can only accept returns for items that are fully sealed in their original packaging and unopened. This must be within 14 days of purchase. If your item arrives damaged, please contact us immediately with a photo."

Q: I still have a question, how can I contact you? A: No problem. You can either speak to our support team on the live chat (the little chat icon) or drop us an email at: (Put your customer service email here). Cheers!